Terms and Condition
Effective Date: August 5, 2026Welcome to TrustIndia ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of www.indocverification.in and all services offered through the website.By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services
1. About TrustIndiaTrustIndia is an independent document verification service provider that assists individuals, businesses, educational institutions, employers, and other organizations in document verification and related support services.TrustIndia is not a government authority and is not affiliated with, endorsed by, or acting on behalf of any Government department, university, educational institution, employer, bank, or other issuing authority, unless expressly stated.
2. EligibilityBy using our services, you confirm that:You are at least 18 years of age or are using the services under the supervision of a parent or legal guardian.You have the legal authority to submit the documents.All information provided by you is true, complete, and accurate.You are legally authorized to request verification of the submitted documents.
3. ServicesTrustIndia provides document verification and related support services.Verification results are based on information obtained from the relevant issuing authority, institution, organization, or other available sources.Verification outcomes may vary depending on the availability, accuracy, and cooperation of third parties.
4. User ResponsibilitiesYou agree to:Submit only genuine and authentic documents.Provide accurate personal information.Keep your contact details updated.Cooperate with any additional verification requests.Use our services only for lawful purposes.You must not:Upload forged, altered, or fraudulent documents.Impersonate another individual or organization.Attempt to interfere with the operation or security of the website.Use the website for unlawful or unauthorized purposes.TrustIndia reserves the right to reject or cancel any request that appears fraudulent, misleading, or unlawful.
5. PaymentsAll service fees must be paid before processing begins unless otherwise agreed in writing.Payments are processed securely through authorized third-party payment gateways.Applicable taxes and service charges may be added where required by law.
6. Cancellation & RefundsCancellation requests are governed by our Refund & Cancellation Policy.Customers may request cancellation within the period specified in that policy. Refunds, where applicable, will be processed according to the published policy.
7. Processing TimeEstimated verification timelines are provided for guidance only.Processing time may vary due to:Government or institutional procedures.Delays from issuing authorities.Courier or postal delays.Public holidays.Incorrect or incomplete information submitted by the customer.Circumstances beyond our reasonable control.TrustIndia does not guarantee completion within any specific timeframe unless expressly agreed in writing.
8. Delivery of DocumentsVerification reports and updates may be delivered electronically by email.Where physical delivery is required, documents may be dispatched through India Post (Speed Post) or trusted third-party courier service providers.Once dispatched, delivery is subject to the terms and timelines of the respective courier or postal service.
9. Limitation of LiabilityTo the maximum extent permitted by applicable law, TrustIndia shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:Delays by government departments, universities, employers, banks, or issuing authorities.Incorrect or incomplete information provided by customers.Decisions made by third parties based on verification results.Website downtime or technical failures.Courier or postal service delays.Events beyond our reasonable control, including natural disasters, internet outages, strikes, pandemics, or government actions.Our total liability, if any, shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
10. Intellectual PropertyAll content on www.indocverification.in, including text, graphics, logos, icons, images, software, website design, and trademarks, is the property of TrustIndia or its licensors and is protected under applicable intellectual property laws.No content may be copied, reproduced, distributed, or used without prior written permission from TrustIndia.
11. PrivacyYour use of our services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
12. Suspension or TerminationTrustIndia reserves the right to suspend or terminate access to its services without prior notice if:False or fraudulent information is submitted.These Terms & Conditions are violated.Illegal activities are suspected.Payment obligations are not fulfilled.
13. Force MajeureTrustIndia shall not be liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, fire, floods, earthquakes, pandemics, cyberattacks, power failures, strikes, government actions, or failures of communication networks.
14. Changes to These TermsTrustIndia may update these Terms & Conditions at any time. Updated versions will be published on the website with the revised Effective Date.Continued use of the website after such updates constitutes acceptance of the revised Terms.
15. Governing Law and JurisdictionThese Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.Any disputes arising out of or relating to these Terms or the use of our services shall be subject to the exclusive jurisdiction of the competent courts located in Punjab, India, unless otherwise required by applicable law.
16. Contact InformationFor any questions regarding these Terms & Conditions, please contact us:
TrustIndiaWebsite: www.indocverification.in Email: info@indocverification.in
Business Hours:Monday to Saturday9:00 AM – 6:00 PM (IST)
